*If your order is over £38 then you will qualify for free shipping.
(*Only applies in applicable countries - US / UK / CA / DE / FR / AU)
All orders are usually produced and dispatched within 24-48 working hours after the order is received. A lot of care and attention goes into every order and sometimes very large orders can take a little longer or if the shipping destination is not a usual one.
You will receive an e-mail notification when your orders are shipped, which will also include the tracking number if applicable.
How are your products packaged for shipping?
All prints are robustly packaged.
Photographic prints are flat-packed in individual packets.
Our unframed fine art prints are hand rolled in protective tissue paper and then shipped in extra thick cardboard tubes.
If you include a frame in your order then these are wrapped in a protective sleeve with individual plastic or cardboard guards added to each corner. Additional cardboard is secured over the print surface to minimise the risk of breakages or transit damage. These also have a protective film on the plexiglass that you will need to remove before hanging up.
The packaging standards have been refined many times, over many years and it is now extremely rare for breakages or damage to occur. On those rare occasions when incidents do happen we strive to ensure that your collection and replacement are organised immediately and shipped back out on a priority service without any fuss.